Cashier's Office

Please note our holiday hours for the week of December 16 – December 20:
Monday – Tuesday        7:30AM-6:00PM
Wednesday – Thursday     7:30AM-2:00PM
Friday                  7:30AM-12:00PM

We will be closed for the holiday December 23, 2024 – January 2, 2025, and will reopen on Friday, January 3, 2025.

Upon our return, we will be responding to emails in the order they were received, so please expect a slight delay in our reply.

Below we have listed information that we feel may be helpful in answering your concerns.

FINANCIAL AID

To view your estimated aid for Spring 2025, please login into your myWallaceState. Scroll to the bottom of the page and click Discover More. On the Account Transaction card, click on Student Account Balance. Under Student Account you will see ‘Estimated Aid’. This will be different from your aid that shows on the Financial Aid Dashboard.  This aid is available now to apply to your fees. 

If you do not see any estimated aid or believe your aid amount is incorrect, here are some things to check:  

1. SAP (Satisfactory Academic Progress) – Please login into your myWallaceState. Scroll to the bottom of the page and click Discover More. Locate the Financial Aid card and click Financial Aid Details. Click Satisfactory Academic Progress. This will show your SAP status for the Spring 2025 term. If your SAP status is failing, your financial aid has been suspended. You may be able to file an appeal. Information for Financial Aid Appeals can be found on our website under Home/Financial Aid/Satisfactory Academic Progress. Financial Aid will need to be contacted for any other questions regarding SAP/Appeal’s. Their email is finaid@wallacestate.edu.
2. FASFA REQUIREMENTS – Please login into your myWallaceState. Scroll to the bottom of the page and click Discover More. Locate the Financial Aid card and click Financial Aid Details. Please review any Unsatisfied Student Requirements. All requirements must be satisfied to receive financial aid. If all Student Requirements have been satisfied, please reach out to Financial Aid so that your account can be reviewed. Their email is finaid@wallacestate.edu.
   If the “Complete Admission Requirements” is Unsatisfied, you may need to request transcripts from each college you have attended. You are allowed to register for classes without sending all transcripts, however, you may not receive financial aid until all transcripts have been received. If you need to see what transcripts are missing, go to the Student Portal card and click Open Student Dashboard. Under Student Records, select Student Profile.  On the left side of the screen, select Prior Education and Testing.  If a Post Secondary Education is listed without a GPA, that would indicate that we have not received your transcript for that college, and you would need to request it.  If you have requested the transcript before December 15th, please contact Admissions at Admissions@wallacestate.edu.
3. DEGREE WORKS – Please login into your myWallaceState. Scroll to the bottom of the page and click Discover More. Locate the Degree Works card and click Degree works. Scroll to the bottom of the page. Check to see if any of your Spring 2025 classes are listed under Out of Degree Plan. Your aid is based off the number of credit hours you are enrolled in. If you have classes out of your degree plan you will need to speak with your Advisor.
4. LOANS – If you should be receiving loans and do not see them in your estimated financial aid, please refer to your Degree Works to confirm you are enrolled in at least 6 credit hours for Spring 2025 and they are in your degree plan. If you have classes out of your degree plan you will need to speak with your Advisor.

BOOKSTORE ORDERS

If Pell/Loan Awards exceed the amount of tuition and fees owed, students may charge books and supplies on their Pell/Loan accounts at the WSCC Bookstore. You may place your order by using Pell/Loans online now. At checkout, select the Financial Aid option and enter your student number under External Provider (Internal Provider is used for Athletic Scholarships).  If you have one or more RENTAL items, you will NOT see the Financial Aid option until you enter a credit card.  The credit card will be charged if the rental is not returned by the due date.  Pell/Loan orders will not be charged to your student account until December 29th, and you will receive an email confirmation when your order is ready for pickup.

The bookstore opens for in-store purchases on January 3rd at 8:00 am.

REFUNDS

Pell and Loan funds will not be mailed until attendance is verified. Checks will begin mailing Tuesday, January 21, 2025.

SET UP DIRECT DEPOSIT

Students can receive their refunds by direct deposit. Please follow these steps:

1. Log on to your myWallaceState account.
2. Select Discover More.
3. Locate the Account Transaction Card and select Setup an Electronic Refund.
4. Under My Profile Setup, select Electronic Refunds.

Contact Us:
The Cashier's Office is located on the mezzanine level of the Bailey Center, just above Lion Central.
Phone: 256.352.8141
Email: cashier@wallacestate.edu
Hours: Monday – Wednesday 7:30 a.m. – 6:00 p.m.
Thursday 7:30 a.m. – 4:30 p.m.
Friday 7:30 a.m. – 2:00 p.m.

Tuition, Fees and Payment Plans

Click here for the current tuition and fees table, as well as for withdrawal/refund dates, and for our tuition payment plan, which makes paying for college easier.

Payment Instructions/View Account

1. Go to your myWallaceState account
2. Select Student tab, Student Services
3. Select "Make a Payment, Deposit, and Payment Plan"

PACT Authorization 

PACT Authorization Form (must fill out each semester to utilize PACT benefits)

Tuition Refund Procedures

Partial Withdrawal
Students who do not completely withdraw from the College but drop a class during the regular drop/add period will be refunded the difference in the tuition paid and the tuition rate applicable to the reduced number of hours, including fees appropriate to the classes dropped. There is no refund due to a student who partially withdraws after the official drop/add period.

Complete Withdrawal
A student who officially or unofficially withdraws from all classes before the first official day of class will be refunded 100% of the total tuition and other institutional charges.

A student who officially withdraws completely on or after the first day of class but prior to the end of the third week of class will be refunded according to the withdrawal date, as follows:

• Withdrawal during first week 75% of adjusted tuition and fees less 5% administrative fee
• Withdrawal during second week 50% of adjusted tuition and fees less 5% administrative fee
• Withdrawal during third week 25% of adjusted tuition and fees less 5% administrative fee
• Withdrawal after end of third week No refund 

NOTE: The Insurance fees are non-refundable unless the class is cancelled.

An administrative fee not to exceed 5% of tuition and other institutional charges, shall be assessed for each withdrawal within the period beginning the first day of class and ending at the end of the third week of class.

Tuition refunds are computed according to the date the student notifies the college Admission’s Office of their official withdrawal, not his/her last date of class attendance.

Refund checks are mailed from the Business Office weekly.

All refunds are issued according to ACCS Board Policy 803.02.   

Click here for withdrawal and refund dates and deadlines for the current semester.

Student Financial Assistance

To supplement the efforts of students and their parents to meet educational cost, the Financial Aid Office strives to help each student work out a financial plan: Federal Pell Grant, Direct Loans, Parent Plus Loans, Federal Work-Study, Federal Supplemental Educational Opportunity Grant (FSEOG), and State

Tuition Payment Plan

Students who cannot pay 100% of their account balance by the payment deadline will be automatically enrolled in the Tuition Payment Plan which allows more time to pay balances due. There is a $25 enrollment fee. Click here for deadlines and more information.

1098T Information

1098T’s will be provided to you in two different ways:

1. Mailed to your home address if you did not consent to only receive Electronically.
2. Available online by January 31.

You may view and print your 1098T by first accessing the WSCC website (www.wallacestate.edu) and then logging into your myWallaceState account. Select Student Services/Make a payment/Statements. The following rules apply to the 1098T’s:

• Only charges for tuition and fees made by students who attended college at least half time are eligible.
• You will NOT receive a 1098T if you received a PELL Grant or scholarship money equal to or greater than your annual tuition cost.
• Book purchases are NOT tax deductible and will NOT be reflected on your 1098T.
• Foreign students will be required to provide a W-9S in order to receive a 1098T. 

NOTE: Information about your tuition payments can NOT be discussed over the phone.